Your legal guarantee rights

The following only applies to items purchased via www.fodor.nl.

Ordered before 21:00, delivered to your door within 24 hours on working days. We ship the product once we have received payment. You will automatically receive two emails: one as soon as payment is complete and one when your order has been shipped.

Small parcels

We send small parcels by letter post or as a letterbox parcel.
The email tells you which carrier is delivering your parcel, and Track and Trace shows you when it will arrive. No update in your Track and Trace? Then there is no need to stay at home.

Large parcels

Large parcels that do not fit through the letterbox are sent as a standard parcel.
The email tells you which carrier is delivering your parcel, and Track and Trace shows you when it will arrive. No update in your Track and Trace? Then there is no need to stay at home.

Large household appliances

Large household appliances are delivered by XXL Pakket.

Not at home

Not at home? The carrier will then offer your parcel again at another time or deliver it to a nearby pick-up point. Your Track and Trace shows you exactly what is happening with your parcel.

Several items at once

If you order several items at once, we will have everything delivered to you together whenever possible.

In that case, the delivery time of the entire order is the same as that of the item with the longest delivery time.

Delay?

You can follow the status of your order in your personal Fodor.nl account. Does your order have the status 'shipped', but you have not yet received the parcel? Then it is best to wait another one or two working days. In exceptional cases, the carrier takes a few days longer to deliver an order.