Frequently Asked Questions
Frequently Asked Questions
On this page you will find frequently asked questions about the delivery and return of products, shipping costs, installation and more. We have listed the different product categories for you, so that it is immediately clear to you where you can find the answer to your question. Is the answer to your question not listed? Pleasecontact us.
- General
- Televisions
- Action sports cameras
- Projectors
- Dashcams
- Decorative lighting
- Freezers
- Portable DVD players
- DVD players
- Refrigerators
- Speakers
- Microwaves
- Sound bars
- Dishwashers
- Fans
- Clothes dryers
- Washing machines
- Alarm clocks
General
Televisions
- How do I install digital TV?
- Is my television Ziggo certified?
- My Smart TV is connected to the network, but the internet is not working?
- I have connected the television cable, but the TV keeps saying 'no signal'.
- How many centimeters is an inch?
- What is the difference between HD, Full HD and 4K Ultra HD TV?
- What is a smart TV?
- A part of my television is lost, can I order this separately?
- Where can I find accessories for my TV?
- Do you install the television?
- How can I download apps on my Salora television?
- My television does not support my CI+ module?
- Does my TV have a 12-volt connection?
- I can receive digital TV channels, but I cannot find the radio channels?
- I want to pair my universal remote control with my Salora TV, but the code is not accepted?
- What does built-in Chromecast mean?
- What does the term LED mean?
- Can your televisions also be hung on the wall?
- How do I choose the best image format?
- What is the best solution to stream movies and series?
- How long do I have a warranty on my television purchase?
Action sports cameras
Projectors
- What is the difference between Lumen and ANSI Lumen?
- Can I use my projector in daylight?
- Does the projector make a lot of noise?
- What are the advantages of a projector with LED lamp?
- Can I watch TV on the projector?
- Does it have to be dark to view images from the projector?
- How do I clean the projector lens?
- How big does the wall need to be to be suitable?
- Can I replace the lamp on my projector?
- Do you also sell the lamp for the projectors separately?
- What is the difference between a beamer and a projector?
- How do I mount the projector on the ceiling?
- How do I connect the projector?
- What accessories do I need to use the projector?
- How long do I have a warranty on my projector purchase?
- Can the projector project wirelessly?
- Which projector is most suitable for watching a movie?
Dashcams
Decorative lighting
Freezers
- What should I pay attention to when buying a freezer?
- What is the lifespan of a freezer?
- What is the best temperature for a freezer?
- What is the best ambient temperature for a freezer?
- What is the size of a table model or bar model freezer?
- Are Salora freezers energy efficient?
- How cold should a freezer be?
- How long can you keep meat in the freezer?
- How can you defrost your freezer?
- How long can a freezer go without electricity?
- What type of freezers does Salora have in its range?
Portable DVD players
- In addition to DVDs, can I also play media files, such as films and music, on my Salora portable DVD player?
- What is the maximum size of the USB stick or SD memory card supported by the Salora portable DVD player?
- Can I use any USB stick on my Salora portable DVD player?
- Can I use any SD memory card on my Salora portable DVD player?
- How do I use the portable DVD player in the car?
- Is the portable DVD player cordless?
- Is there a USB connection in the DVD player?
- Which video and audio files can I play on my Salora portable DVD player?
- What can I do if my Salora portable DVD player does not play my AVI or MP4 files?
- I have a portable DVD player with 2 screens, but the image on the second screen remains blue. How did that happen?
- Is there a Bluetooth connection in the DVD player?
- How much memory does the DVD player contain?
DVD players
Refrigerators
Speakers
Microwaves
- Which microwave is suitable for me?
- Is 700 watts enough for a microwave?
- How much does a simple microwave cost?
- What is the smallest microwave?
- What is the difference between a solo microwave and a combination microwave?
- How do you clean a microwave?
- Which material can be put in the microwave?
- Which material is not allowed in the microwave?
Sound bars
- I have no sound with Netflix?
- My speaker crackles when watching TV?
- Which soundbar is most suitable for a home theater?
- How do I connect the soundbar to the television?
- Which HDMI cable do you need for a soundbar?
- What can I connect to a soundbar?
- How does a soundbar work?
- Can a soundbar be connected to an older TV?
- How do you connect a soundbar with Bluetooth?
Dishwashers
Fans
Clothes dryers
- What is the difference between a condenser dryer and a heat dryer?
- What should I consider before buying a tumble dryer?
- What can be put in the dryer?
- What is the size of a tumble dryer?
- How many kg of laundry can fit in a tumble dryer?
- What is the difference between a heat pump dryer and a condenser dryer?
- How long does a tumble dryer last?
- What should you pay attention to when buying a dryer?
Washing machines
- What should you pay attention to when buying a washing machine?
- How many KG washing machine for 1 person?
- What types of washing machines are there?
- What is the best way to clean my washing machine?
- Why does my washing machine smell strange?
- How do I maintain my washing machine?
- How much detergent should I put in the detergent drawer?
- How full can a washing machine be?
- How often should you clean a washing machine?
- What is grease lice?
- How long can laundry stay in the washing machine?
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